Thank you for choosing Semode World for your home goods shopping! We aim to provide a seamless delivery experience. Please review our Shipping & Delivery Policy to learn more about our processes and what to expect with your order.
1. Shipping Destinations
We offer shipping to various countries worldwide. Please note that shipping availability may vary based on your location. For further assistance, feel free to reach out to our customer service team.
2. Processing Time
Once your order is placed, it will be processed within 1-3 business days. During peak periods, processing times may be slightly longer, but we’ll keep you updated via email.
3. Shipping Methods & Delivery Times
We offer a variety of shipping options to suit your needs:
- Standard Shipping: Delivery within 7-14 business days, depending on your location.
- Express Shipping: Delivery within 3-7 business days, depending on availability.
Please note that delivery times may vary based on your destination, local customs processing, and other factors outside our control.
4. Shipping Costs
Shipping costs depend on the size, weight, and destination of your order. You can view the total shipping cost during the checkout process before finalizing your purchase.
5. Order Tracking
Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to monitor the status of your delivery on our website or via the shipping carrier’s site.
6. Customs, Duties, and Taxes
For international orders, please be aware that customs, duties, and taxes may apply based on your country’s import regulations. These fees are the customer’s responsibility and are not included in the shipping fee. We recommend checking with your local customs office for more details.
7. Missed or Delayed Deliveries
While we strive to meet our delivery timelines, delays may occasionally occur due to factors beyond our control (e.g., weather, customs delays). If you have not received your order within the estimated timeframe, please contact our customer service team for assistance.
8. Damaged or Lost Packages
If your order arrives damaged or if you believe it is lost, please contact us within 7 days of delivery. We will work with the shipping carrier to resolve the issue and ensure your satisfaction.
9. Contact Us
For any questions regarding your shipment, feel free to reach out to our customer support team:
- Email: [email protected]
- Business Hours: Monday to Friday, 9 AM – 5 PM (local time)
Thank you for shopping with Semode World. We appreciate your trust and will do our best to ensure your order reaches you smoothly.