1. What types of products do you sell?
We offer a wide variety of home products, including furniture, decor, lighting, and other essentials to make your home comfortable and stylish. Browse our collections to find items that match your unique taste.
2. Where do you ship?
We provide shipping to numerous locations worldwide. Please check the shipping options at checkout or contact our customer service to confirm if we can ship to your area.
3. How long will my order take to arrive?
Shipping times vary depending on your location and the specific items you’ve ordered. Generally, delivery takes 7-14 business days. You’ll receive a tracking number once your order has shipped so you can follow its progress.
4. What are the shipping costs?
Shipping costs are calculated based on the destination and the size of the items. You can view the total shipping cost during checkout before completing your purchase.
5. Can I return or exchange an item?
Yes, we have a return and exchange policy in place. If you’re not satisfied with your purchase, you may return or exchange it within 14 days of delivery, provided it’s unused and in original packaging. Please contact customer support for assistance.
6. How do I track my order?
Once your order has shipped, you’ll receive an email with a tracking number. You can use this number to track your order directly on our website or through the shipping carrier’s site.
7. Do you offer warranties on your products?
Yes, we offer a warranty on selected items. Details about product warranties can be found on individual product pages. For more information, please contact our customer support team.
8. What payment methods do you accept?
We accept various payment methods, including major credit cards (Visa, MasterCard, American Express), PayPal, and other secure payment options available at checkout.
9. How do I contact customer service?
Our customer service team is here to help! You can reach us by email at [[email protected]] or through the contact form on our website. We’re available Monday to Friday, from 9 AM to 5 PM (local time).
10. Are there any discounts or promotions available?
We frequently offer discounts and promotions. Sign up for our newsletter to stay informed about upcoming sales, exclusive offers, and new product launches.